Payment will be required before each session with the counsellor. A typical session lasts for up to 2 hours. Please refer to the PRICING tab for more details on the prices.
Payment methods -
1. Bank Transfer (details provided over WhatsApp)
Once payment is received, your appointment will be secured (except for cash payments).
If for any reason you need to cancel or rearrange any sessions I request a minimum of 24 hours notice (or longer if possible), to enable me to offer the appointment to somebody else who may need it.
Less than 24 hours notice of any cancellations/amendments will result in full session fee being owed.
If your appointment is face-to-face and find yourself unable to attend the session, there is an option to have the session over Skype instead.
I ask that you keep your sessions within the allocated time, as I wish to respect the privacy and valuable time of all my clients.
Sessions will end on the agreed upon time even if the client comes late. Full session payment will still be required.
For all packages, should the client exceed the allocated time by over 10 minutes, they will be charged for another hour accordingly.
During therapy, the client and counsellor collaborate together, utilising a range of interventions in order to reach the desired outcome.
I recommend a regular schedule of sessions to ensure consistency and increase the effectiveness of the therapy.
As with all therapeutic or medical interventions, success cannot be guaranteed. However, I consistently see excellent results from clients who are highly motivated, actively participate in the process, and are willing to put into practice the strategies they learn during the sessions.
Contact in between sessions should be limited to practical arrangements only (therapeutic issues should be saved for during your sessions, due to confidentiality / privacy reasons). I do not accept personal social media friend requests.
If you wish to have a session over the phone, please note it will be considered a regular session and be charged accordingly.
If the therapy is for a minor, or somebody who requires care, it is especially important that the parent / guardian / carer collects the client on time, as I have a duty to my other clients and cannot provide supervision after the therapy has finished.
I do not offer any report writing or recommendations as part of my counselling services.
I cannot be held responsible for any legal issue(s) arising from the sessions both directly or indirectly.
You can be assured that everything you share with me in the course of our work together will be treated as highly confidential.